Terms of service
Last updated: December 29, 2025
Welcome to The Store Vancouver (“we”, “us”, “our”).
The Store Vancouver is operated by Ansems Marketing, a registered business in the Netherlands:
Address: Meerberg 41, 4847 AL Teteringen, The Netherlands VAT number: NL005299881B21
Chamber of Commerce (KvK): 97960985
These Terms of Service (“Terms”) govern your use of our website, online store, and all related services (collectively, the “Services”).
Our online store operates on the Shopify platform, which enables us to provide secure e-commerce services.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree, please do not use our Services.
1. Eligibility and Account Requirements
By using our Services, you confirm that:
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You are at least the age of majority in your place of residence;
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If minors use the Services through your devices, you consent to their use.
To place an order or create an account, you must provide accurate, complete and current information (name, email, billing details, shipping address).
You are responsible for:
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Keeping your login credentials secure
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All activity that occurs under your account
You may not sell, assign, or transfer your account to another person.
2. Products and Availability
We aim to display our products accurately; however:
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Colors, sizing, and details may differ due to monitor settings or lighting
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Products may not appear exactly as displayed
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Availability is not guaranteed
We reserve the right to:
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Update product descriptions
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Adjust prices
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Limit quantities
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Discontinue products
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Restrict orders per customer, household, or region
All products are subject to availability at the time of purchase.
3. Orders
When you place an order, you are making an offer to purchase the selected items.
We reserve the right to accept or decline any order at our discretion.
An order is considered accepted only when:
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Payment is successfully processed; and
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You receive an order confirmation email.
After an order is accepted, cancellation or modification may not be possible.
If we cancel or modify an order, we will attempt to notify you using the contact information provided.
All purchases are subject to our Return & Refund Policy.
You agree that purchases are for personal use only and not for commercial resale.
4. Prices, Payments, and Billing
Prices, promotions, and discounts may change at any time.
Unless otherwise stated, prices shown do not include:
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Taxes
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Shipping fees
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Import duties or customs charges
By completing a purchase, you agree to:
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Provide accurate and up-to-date billing information
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Pay all charges incurred at the posted prices
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Use a valid payment method that you are authorized to use
We reserve the right to refuse or cancel orders if payment is not authorized or if fraud is suspected.
5. Shipping and Delivery
All orders are shipped from our international fulfillment partners in China.
Delivery estimates displayed at checkout are approximate and not guaranteed.
Delays may occur due to:
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Carrier delays
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Customs inspections
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Weather conditions
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Peak seasons (holidays, sales events)
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Events outside our reasonable control
Once your order is handed to the carrier, title and risk of loss transfer to you.
For more details on delivery times, regions, and duties, please refer to our Shipping Policy.
6. Intellectual Property
All content on the Services—including images, graphics, text, product designs, logos, videos, and layout—is owned by The Store Vancouver or licensed to us.
Except for personal, non-commercial use, you may not:
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Copy, reproduce, or distribute content
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Modify or create derivative works
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Republish or display content publicly
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Download content in bulk
All trademarks, including “The Store Vancouver,” are owned by us.
Other logos and brand names belong to their respective owners.
7. Optional Third-Party Tools
We may offer tools, apps, or integrations provided by third parties. These tools are offered “as is” without warranties.
You acknowledge that:
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We do not control third-party tools
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We are not responsible for errors or damages arising from their use
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Use of third-party tools is subject to their own terms and policies
Any new features added to the Services will also be subject to these Terms.
8. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for their:
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Content
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Accuracy
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Privacy practices
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Terms, policies, or transactions
Use of third-party websites is at your own risk.
9. Relationship with Shopify
While our store runs on Shopify:
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Purchases are made directly between you and The Store Vancouver
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Shopify is not responsible for any product, service, or transaction
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You release Shopify from any claims related to your purchases
Shopify may independently process certain data—see their Privacy Policy for details.
10. Privacy
Your personal information is handled according to our Privacy Policy, which forms part of these Terms.
Shopify may also collect and process data to support store functionality, security, and analytics.
11. Feedback
If you submit suggestions, reviews, or ideas (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, modify, and publish that Feedback.
You confirm that:
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You have the right to submit the Feedback
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It is lawful, truthful, and accurate
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You are solely responsible for its content
We may moderate or remove Feedback but are not obligated to do so.
12. Errors and Inaccuracies
Occasionally, the Services may include errors such as:
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Incorrect pricing
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Typos
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Shipping estimates
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Product availability
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Promotional details
We may correct these errors or cancel orders affected by them, even after an order has been submitted.
13. Prohibited Activities
You may not use the Services to:
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Violate laws
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Engage in fraud
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Infringe intellectual property rights
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Harass, threaten, or defame others
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Upload harmful code (viruses, malware)
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Misrepresent your identity
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Attempt unauthorized access
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Interfere with the performance or security of the Services
We may suspend or terminate your access for violating these Terms.
14. Termination
We may suspend or terminate access to the Services at any time, for any reason.
You remain responsible for obligations incurred before termination.
Sections that logically survive termination (e.g., intellectual property, liability, dispute terms) will remain in effect.
15. Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee:
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Uninterrupted or error-free operation
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Accuracy, completeness, or reliability of content
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Correction of defects
Use of the Services is at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law, The Store Vancouver, its owners, employees, partners, and affiliates shall not be liable for:
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Indirect or consequential damages
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Loss of profits, revenue, data, or savings
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Replacement costs
Where liability cannot be excluded, it is limited to the amount paid for the product(s) involved in the claim.
17. Indemnification
You agree to indemnify and hold harmless The Store Vancouver, Shopify, and related parties from claims arising due to:
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Your breach of these Terms
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Violation of laws
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Misuse of the Services
18. Severability
If any part of these Terms is found unenforceable, the remaining provisions remain valid.
19. Waiver and Entire Agreement
Failure to enforce any right does not waive that right.
These Terms, along with our policies, form the entire agreement between you and The Store Vancouver.
20. Assignment
You may not assign your rights under these Terms without our written consent.
We may assign our rights at any time.
]21. Governing Law
These Terms are governed by the laws of the Netherlands.
You agree to the exclusive jurisdiction of Dutch courts for any disputes.
22. Changes to These Terms
We may update these Terms at any time.
Updates become effective upon posting or as required by law.
Continued use of the Services signifies acceptance of the updated Terms.
23. Contact Information
If you have any questions about these Terms, please contact us:
Email: info@thestorevancouver.com
Phone: +1 778 244 4091
Company: Ansems Marketing – trading as The Store Vancouver
Address: Meerberg 41, 4847 NA Teteringen, The Netherlands
VAT: NL005299881B21
Chamber of Commerce (KvK): 97960985